Website Chat Service

WEBSITE CHAT SERVICE

Provide Prompt Chat Support to Delight Customers
Want to affordable offer chat support?
Our dedicated virtual chat support assistants can help you succeed.

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Chat Support to Experts
For every business, be it small or big, customer support plays a vital role in the success. Happy customers spread a good word about your products and company, encouraging more people to buy from you. However, having an in-house chat support is a costly affair as you will have to hire a full- time resource. Also, you will have to buy office equipment to start chat support operation. A smart way to offer efficient chat support is to hire a virtual assistant for the same.

Tasks Our Virtual Chat Support Assistants Can Complete

Here is a list of tasks our virtual email & chat support assistants can complete:

Replying queries within stipulated timeline
Updating knowledge base for new, possible, queries
Resolving escalated cases
Forwarding queries to the right department for resolution
Offering customer support for your eCommerce store
Registration of new customers
Web chat and web call-back
Complaint analysis

In addition to these tasks, you can assign any other chat support task to your virtual chat support assistant.

Benefits Of Hiring Virtual Chat Support

By outsourcing chat support to a virtual assistant, you can focus on your core business activities. Following is a list of some top benefits of hiring a virtual chat support assistant:

You can save up to 60% in operating cost by off shoring chat support to a virtual assistant
By hiring a virtual chat support from a different time zone, you can offer 24/7 customer support inexpensively
Virtual chat support assistants don’t demand any casual leave, sick leave or any other employment benefit. No work means no money.

Virtual chat support assistants are a safe way to scale up the customer support operation

Basic

20 Hour
$150/mo

Silver

40 Hour
$275/mo